Last Updated Date: 29 September 2026
Overview The Common Recruitment Process (CRP) for Customer Service Associates (CSA) is conducted by the Institute of Banking Personnel Selection (IBPS) for various public sector banks. This recruitment is for the financial year 2027-28, and candidates must apply online through the official IBPS website. Vacancies The total number of vacancies is indicative and may vary based on the actual needs of the participating banks. Candidates can apply for vacancies in one state/UT only. Eligibility Criteria Qualifications Candidates must possess a…
Review the organization, department and eligibility information for this opening.
The Common Recruitment Process (CRP) for Customer Service Associates (CSA) is conducted by the Institute of Banking Personnel Selection (IBPS) for various public sector banks. This recruitment is for the financial year 2027-28, and candidates must apply online through the official IBPS website.
The total number of vacancies is indicative and may vary based on the actual needs of the participating banks. Candidates can apply for vacancies in one state/UT only.
Candidates must possess a Degree (Graduation) in any discipline from a recognized university.
The minimum age is 20 years and the maximum age is 28 years as of 01.08.2026. Age relaxation is applicable for reserved categories.
Reservation is provided for SC/ST/OBC/PwBD/Ex-Servicemen as per government guidelines.
Application fees are Rs. 175/- for SC/ST/PwBD/ESM/DESM candidates and Rs. 850/- for all other candidates. Fees must be paid online during the application process.
Candidates must apply online through the IBPS website. They need to register, fill in the application form, upload required documents, and pay the application fee.
The selection process consists of an Online Preliminary Examination followed by an Online Main Examination. Candidates must qualify in both to be considered for provisional allotment.
The pay scale for the Customer Service Associate position ranges from ₹ 24050 to ₹ 64480, along with applicable allowances and perquisites as per the rules of the participating banks.
Candidates are advised to read the notification carefully and ensure they meet the eligibility criteria before applying. They should also keep their email and mobile number active for communication regarding the recruitment process.
Department-wise reservation breakup Reservation for SC/ST/OBC/PwBD/Ex-Servicemen as per government guidelines. Documents required Candidates must provide proof of age, educational qualifications, and category certificates as applicable.
Candidates must have a Degree (Graduation) in any discipline. Age limit is 20 to 28 years as of 01.08.2026, with relaxation for SC/ST (5 years), OBC (3 years), and PwBD (10 years).
Eligible candidates can submit the application form until 21 August 2026. Applications received after the notified deadline may not be accepted.
Candidates must have a Degree (Graduation) in any discipline. Age limit is 20 to 28 years as of 01.08.2026, with relaxation for SC/ST (5 years), OBC (3 years), and PwBD (10 years). Applicants should verify all conditions in the official notification before applying.
Check the official website for current application instructions.
Visit the official website to verify recruitment updates and notices from Institute of Banking Personnel Selection (IBPS).
The selection process consists of an Online Preliminary Examination followed by an Online Main Examination. Candidates must qualify in both to be considered for provisional allotment.
Read the official notification for complete recruitment details.